Server: Windows Server 2022 Windows Server, version 1809 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012.Client: Windows 11, version 23H2 Windows 11, version 22H2 Windows 11, version 21H2 Windows 10, version 22H2 Windows 10, version 21H2 Windows 10, version 1809 Windows 10 Enterprise LTSC 2019 Windows 10 Enterprise LTSC 2016 Windows 10, version 1607 Windows 10 Enterprise 2015 LTSB.If you need support to resolve this issue, go to, and select Windows. To learn more about critical and recommended troubleshooters, see Keep your device running smoothly with recommended troubleshooting. Critical troubleshooting happens automatically in the background and won’t get in the way of using your device. In addition to this tool, a critical troubleshooter is being gradually rolled out to all affected Home and non-managed business devices. Resolution: You can resolve this issue by downloading and executing one of the files listed in the article KB5034510 Printer Metadata Remediation Tool – December 2023. If this is the case, some or all of those extended functions might not work. However, this issue might affect associations with other manufacturer-supplied printer apps used to extend basic printer capabilities. Printers on the device will continue to use the expected drivers for printer operations. In most cases, it should be possible to use the printer as expected, including queueing printing jobs, as well as other features such as copy, scan, or fax. Note: Our investigations indicate that this issue is not caused by an HP update.
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